How to Fix the error message: YouTube You’re Offline Check Your Connection (Update 2023)

Sometimes our device showed that “You’re offline”. When we want to use YouTube, it delivered an error message” YouTube You’re Offline Check Your Connection”. So if you are facing the same problem, flow the below method to fix this problem. 

This problem happens for several reasons. We shared all the methods to fix this problem. If you follow the method step by step, you can solve this problem 100%. 

Method 1: Ensure your phone is connected to the internet

First, you have to check your internet connection to ensure that YouTube is loading correctly. 

If you see that your device is not connected to the internet, or doesn’t connect, you have to solve this problem first. 

Follow these steps to fix this internet connection problem on your device

 1. Go to Setting and Disable Airplane mode 

 2. Connect to the Wi-fi or mobile data. 

 3. Now check your internet speed by using the Speedtest.

Method 2: Go to the Cellular Data on your phone and Switched on.

Follow these steps to make sure cellular data for YouTube is switched on: 

Go to your phone settings and tap Cellular 

make sure the toggle next to YouTube is green 

Now try to browse your internet. 

Method 2: Go to the Cellular Data on your phone and Switched on. 

 follow these steps to make sure cellular data for YouTube is switched on: 

  1. Go to your phone settings and tap Cellular 
  1. make sure the toggle next to YouTube is green 

Now try to browse your internet.

Method 3: Enable and Disable Airplane Mode

Sometimes we use several networks such as mobile data, hotspots, and Wi-Fi. We forget to move to another network. We can solve this problem to enable and disable airplane mode. 

If the problem “You’re offline. Check your connection”  happened for this reason, you can solve it by enabling and Disabling the Airphone move. 

Follow the step: 

  1.  Go to your phone setting and turn on Airplane mode. 
  2.  After 30 seconds, Turn off Airplane mode. 

Then try to browse YouTube or other social media. If it doesn’t work follow the next method.

Method 4: Uninstall and Reinstall YouTube App. 

Sometimes need to update YouTube mobile app. Although most of the time it updates automatically. Uninstall the app and reinstall it from Google Play Store. 

When you will reinstall, you will get an updated version of the YouTube app. 

After installing, sign in with your account (Gmail and password). Then check to see if the problem persists. 

Note: When you will uninstall your YouTube app, your account doesn’t delete.  

Method 5: Clear YouTube App Cache And Data

Sometimes YouTube showed the error message (You’re Offline Check Your Connection) for over-data loaded. So we can fix the problem to clear the YouTbue app cache and data. When we use it, every data are saved temporarily. We can clear the data Manually. 

Follow the below steps to clear your app data: 

  1. Open your phone settings menu 
  2. Tap on Apps and select the YouTube section 
  3. When you tap the YouTube section, you will see two options: Clear data and Clear cache.
  4. Now clear the cache and data 
  5. Then check if YouTbue now works.
  6. The method will work if the problem happened with the data.

Method 6: Restart Your Phone

First, Go to your chrome browser and search “YouTube”, Turn on the Desktop mood your browser. If your YouTube work in Chrom browser, You can solve this problem by using the method. 

Restart your phone to give it a fresh start. It may help you to resolve minor software issues. After restarting, Allow your phone to play YouTube videos again. 

Follow the below step to restart your phone: 

  1. Press the power button. You will see three options (Power off, Restart, and Emergency mode) 
  2. Tap the restart button and restart your phone. 
  3. It may take a few minutes to turn on. 
  4. Now you can play YouTube videos. 

Method 7: Turn Off Your VPN

If you use a virtual private network (VPN), you may face this problem. If you are configured your VPN incorrectly, you can not connect your device to the internet. 

You can solve the problem to turn off VPN. Some users reported that they solved the problem by turning off their phone VPN. So it may possible that YourYouTube doesn’t connect to the internet for this problem. 

Follow the below steps to turn off VPN:

  1. Go to your VPN Settings.
  2. Turn off the switch 
  3. You can see the Status options 
  4. Turn off your VPN status option. 
  5. make sure your VPN is not connected. 

If YouTube work after you have turned off your VPN, this suggests that there is a problem with your VPN on your phone. So if you want to use VPN on your phone, you should configure it correctly. 

Method 8: Turn Wi-Fi Off And Back On

Sometimes the problem happens for low internet connection or Wi-Fi connection. Check your internet connection or Wi-Fi connection with another phone. If YouTube doesn’t operate on another phone, it may be a problem with your Wi-Fi router.  

You can turn the Wi-Fi off and on again to resolve this problem. 

Follow the below steps to turn Wi-Fi off and back on:

  1. Go to your Wi-Fi Setting 
  2. Tap the switch ” Wi-Fi off” section 
  3. After a few seconds tap the  Turn on.


Method 9: Sign Out of your YouTube Account and Sign in Again

Sign out of your YouTube account to resolve this issue. Sign in again after a few minutes. Suppose your Google account password has been changed and you can not access your subscriptions. In that case, it may be helpful to re-authentication 

Follow the below steps to do it:

  1. Tap the profile picture.
  2. Tap your name.
  3. Tap the profile picture and tap your name
  4. Tap Use YouTube signed out section. 
  5. Then restart your phone. 
  6. Now  Open the YouTube app and sign in again. 

Method 10: Reset the Network Settings on your Phone. 

It is possible to resolve this issue by testing your phone’s network settings. 

Follow the below step to reset your phone setting: 

  1. Go to your phone setting 
  2. Tap general options 
  3. Tap the transfer or Reset option 
  4. Reset the network setting 
  5. Connect your phone to Wi-Fi or cellular data. 

I hope that this method will be fixed your problem. 

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