You may want to return shoes on StockX if they do not meet your expectations or if they are not in the condition you were expecting. Sometimes we see severe issues such as the wrong size, incorrect color, or damaged shoes.
However, We will discuss the return policy and how to return your shoes at StockX. Let get started.
Can You Return Shoes On StockX?
Yes, You can return shoes on StockX by following the below step:
1. First, make sure that the shoes are eligible for a return. StockX only accepts returns for shoes that meet their criteria, which includes new, unworn shoes with all original packaging and tags still attached.
2. Contact StockX customer service to initiate a return. You can do this by submitting a request through their website or app. You will need to provide your order number and an effective reason for the return.
3. StockX will review your request and may ask for additional information or photos of the shoes. Once they approve the return, they will provide you with a prepaid shipping label.
4. Package the shoes securely in their original box and include any accessories or tags that came with them.
5. Once StockX receives the shoes and verifies that they meet their criteria, they will issue a refund to your original payment method. To complete the process StockX take 7-10 business days.
StockX Shoes Return Policy
StockX’s shoe return policy allows for returns within three days of delivery, as long as the shoes are in new, unworn condition with all original packaging and tags still attached. StockX charges a 15% restocking fee for returns, and the process typically takes 7-10 business days to complete.
StockX’s return policy allows for returns within three days of delivery. After this period, Stocx does accept your items. It’s important to initiate the return process as soon as possible if you have any issues with your purchase.
StockX Return Policy Wrong Size
If you receive shoes from StockX and they are the wrong size, you can initiate a return within three days of delivery.
To do this, contact StockX customer service and provide your order number and a reason for the return. If your request is approved, StockX will provide you with a prepaid shipping label and you can send the shoes back.
Once StockX receives the shoes and verifies that they are in new, unworn condition with all original packaging and tags still attached, they will issue a refund to your original payment method, minus the 15% restocking fee.
Fake Shoes Return Policy At StockX
StockX has a rigorous authentication process in place to ensure that all shoes sold on their platform are authentic.
However, in the unlikely event that you receive shoes that are deemed to be counterfeit, StockX’s return policy allows for a full refund of the purchase price and shipping costs.
To initiate a return for fake shoes, contact StockX customer service and provide evidence that the shoes are not authentic, such as photos or a report from an authorized authentication service.
StockX will review your request and may ask for additional information or evidence. Once they confirm that the shoes are fake, they will provide you with a prepaid shipping label to return the shoes.
Once they receive the shoes and verify their authenticity, they will issue a full refund to your original payment method. Does StockX Sell Fake Shoes?
StockX Return Shipping
When returning shoes to StockX, they will provide you with a prepaid shipping label to use. The label will be sent to you by email once your return request has been approved.
To use the prepaid shipping label, you will need to package the shoes securely in their original box, include any accessories or tags that came with them, and affix the shipping label to the package. Then, you can drop the package off at a designated shipping location.
StockX does not offer free shipping and does not offer free returns. If you decide to return an item for any reason, you will be responsible for paying the return shipping costs. Additionally, StockX charges a 15% restocking fee for all returns. Stockx restocking fee will be deducted from your refund amount.
Conclusion:
You can return shoes on StockX if you have any issues with your purchase. StockX’s return policy allows for returns within three days of delivery, as long as the shoes are in new, unworn condition with all original packaging and tags still attached. However, buyers are responsible for paying the return shipping costs, and a 15% restocking fee is charged for all returns.